Incompatible accounts and payments

When you send money to Wise there are some types of accounts or payments we can't accept. There are 3 different ways to send payments to us:

1. Sending money to pay for transfer

2. Adding your own money to your Wise account

3. Receiving money to your Wise account — usually from 3rd parties

Types of accounts we may not be able to accept money from

Brokerage accounts*

You can pay for a transfer from USD brokerage accounts, but only if the money is sent from an account in your name — we might ask for a document that proves you own the account.

Stripe

You can't pay for a transfer, or add money from Stripe, but you can receive money from Stripe into your Wise account.

PayPal

You can receive money from your PayPal account as long as PayPal accepts your Wise account details as a withdrawal bank account.

You also may be able to use PayPal to pay for a transfer, or add money to your account.

Learn more about paying with PayPal

Accounts that show the account holder as a third party

If you're paying for a transfer, or adding money to your Wise account, the money must come from an account in your name. If the account holder is a third party, we can't accept the money. Some accounts like this are:

• Estate accounts

• Skrill accounts

• Contis Group accounts

• Card One accounts

Types of payments we can't accept

We never accept cash, cheques, or any cryptocurrency (crypto).

You can receive money to your Wise account from a platform that deals with cryptocurrencies — as long as the platform is regulated and/or supervised in the EU or UK. Please check section 1.2 in our Acceptable Use Policy about unsupported transactions, and read 1.2.2.c about cryptocurrencies.

Always check the terms for your own region available here

Note: we're not able to receive any payments from Binance.

Learn more about the Wise card usage