Your money, properly protected

Thousands of people like you move millions using Wise every second, and over 100,000 new customers join us every week. Our promise is to protect every cent, dollar and peso with cutting-edge tech and anytime customer support.
3D padlock with a blue and green textured design and a keyhole in the center.

Your money, properly protected

Thousands of people like you move millions using Wise every second, and over 100,000 new customers join us every week. Our promise is to protect every cent, dollar and peso with cutting-edge tech and anytime customer support.
3D padlock with a blue and green textured design and a keyhole in the center.
  • Rock-solid technology
    Super smart Wisers have built our industry-leading security systems from scratch over the last 12 years.
  • People who care, 24/7
    With over 1,000 anti-fraud specialists, and real human help available every minute, we’re on hand when you’ve got questions.
  • Your money, not ours
    Your money is safeguarded, and held completely separate from ours, so it’s available to you all the time.

Full stack security

Security is central to all our infrastructure. We have teams of engineers enhancing our systems, using cutting-edge machine learning to bolster Wise against crooks and criminals.

Person holding a phone displaying "One account for the world´s money."

Always on hand

Our customer support teams are at the end of the phone — or email, or chat. They’re available to answer your questions 24/7 in English, and we support 14 other languages too.

  • Email

  • Live Chat

  • Phone

Smiling woman with a headset working on a laptop.

Always on hand

Our customer support teams are at the end of the phone — or email, or chat. They’re available to answer your questions 24/7 in English, and we support 14 other languages too.

  • Email

  • Live Chat

  • Phone

Smiling woman with a headset working on a laptop.

Regulated, just like you’d expect

Wise has 65+ licences worldwide. Everywhere we work, we are regulated by the local authorities, so we always keep your money by the book.

See our licences

Safeguarded from the start

From the moment your money enters our system it’s safeguarded. That means it’s held with major names like Barclays and JP Morgan Chase, and we’ll never use it to run our business — that’s regulation.

How we store your money

A best-in-class account

Your face is your money’s password with the Wise app. Over 30 million all-time downloads.

  • Two-step authentication
    Two-step authentication

    Verifying it’s you, from creating an account to making a payment.

  • Biometrics and encryption
    Biometrics and encryption

    Using your phone’s in-built tech to boost your protection.

  • Customisable controls
    Customisable controls

    Hide your balances, location permissions and auto log-out.

1,000s of fraud specialists working night-and-day

We double down on fraud with always-on automatic monitoring and dedicated security teams to look after your money.

Every day we run 7 million checks to stop thieves. That’s 80 checks every second.

FAQ