If you’re having technical issues with Wise, our support team might need to investigate. Opening your console helps us look under the hood and get it sorted. Here’s how to open your console on different web browsers.
Google Chrome
Keyboard shortcut
Microsoft: Press Ctrl, Shift, and J at the same time
MacOS: Press Command, Option, and J
Menu method
Click on the three dots in the upper-right corner
Choose "More tools", then "Developer tools"
A new screen will open up, select the "Console" tab on top of it
Internet Explorer
Keyboard shortcut
Press F12 (and then select the ’Console’ tab)
Menu method
From the button in the top right-hand corner of your browser (’Tools’, the 8 pronged cog symbol), select ’F12 Developer Tools’ 2. Select the ’Console’ tab
Mozilla Firefox
Keyboard shortcut
Microsoft: Press Control, Shift, and K at the same time
MacOS: Press Command, Option, and K at the same time
Menu method
From the button in the top right-hand corner of your browser (3 horizontal lines), select ’Developer’
In the pop-up menu, select ’Web Console’
Safari
Keyboard shortcut
Command, Option, and C
Menu method
From the top left hand corner of your screen, select ’Safari’ (next to the Apple logo)
In the drop down menu, select ’Preferences...’
In the pop-up window, select the furthest right tab ’Advanced’
At the bottom of the ’Advanced’ window, you should see the option ’Show Develop menu in menu bar’. Tick this.
Close the pop-up window.
Now, along the menu bar at the top of the screen, you should see the word ’Develop’ between ’Bookmarks’ and ’Window’. Click this.
In the drop-down menu, you’ll see the option ’Show JavaScript Console’. Click this to open the console.