For Brazilian customers with a BRL balance we're temporarily unable to send money from your Wise BRL balance to bank accounts owned by other people or businesses.
You can still send money from a personal BRL balance to your own Brazilian bank account, or from a business BRL balance to your same business entity's Brazilian bank account.
Here you’ll find answers to the most common questions about Brazilian real (BRL) transfers.
Sending to BRL
Who can I send BRL to?
You can send BRL to personal and business bank accounts in Brazil. You can also send BRL to other Wise users who have a BRL balance. You can look for the recipient using an email address or phone number and send to a verified BRL balance - no need for bank details.
What information do I need about my recipient?
You’ll need their:
full name
4–12 digit local account number and account type
4–5 digit branch code
bank name and 3 digit bank code
11-digit tax ID/CPF or 14-digit business tax ID/CNPJ
How much can I send?
If you have a personal Wise account you can send up to 250,000 BRL per transfer to personal and business accounts.
If you have a Wise Business account, you can send up to 3,000 USD (or equivalent) per transfer to personal accounts, and 10,000 USD (or equivalent) to business accounts.
How long does it usually take for the money to arrive?
Once Wise receives and converts your money, it usually takes 1 working day to arrive in your recipient’s bank account. Conversion can take up to 2 working days.
We’ll always give you an estimate for how long your transfer will take when you set it up.
If you send over 10,000 USD (or equivalent) to BRL in a single transfer or over 365 days, you or your recipient may need to send us some extra documents. So your transfer may take a little longer to arrive.
Is there any other information I need to know?
When you send money to Brazil, you’re subject to a rate limit of 5%. This means that if, in the time between setting up a transfer and Wise completing your transfer, the rate changes by 5% or more, your transfer may be delayed or cancelled and refunded.
You can't use a Pix key to send money to recipients.
Sending from BRL
You can send money from your personal or business bank account to other personal or business bank accounts.
How can I pay for my transfer from BRL?
You can pay for a transfer by Pix or TED bank transfer. We aren't able to accept Boleto payments. You also can't pay by card.
When paying by TED bank transfers, make sure to follow the payment instructions to send the money to our correct BRL bank account.
There are different BRL pay-in details for when you're creating a regular transfer versus when you're adding funds to your BRL balance. If you send your payment to the wrong account, we’ll have to refund it.
We don't offer DOC bank transfers.
How much can I send?
The limit you can send depends on the types of accounts you're sending to and from and the payment method you choose:
Payment methods:
By Pix — you can send a minimum of 50 BRL, and up to 1,000,000 BRL per transfer
By bank transfer — you can send a minimum of 50 BRL, and up to 1,000,000 BRL per transfer
You can send one bank transfer to fund multiple transfers on your account.
Personal or business accounts:
If you have a personal Wise account you can send up to 1,000,000 BRL per transfer to personal accounts and 5,000 USD (or equivalent) to business accounts.
If you have a Wise Business account you can send up to 5,000 USD (or equivalent) per transfer to personal and business accounts.
Where can I send from?
You can only send BRL to Wise from banks within Brazil. You can also send bank transfers from a Conta Pagamento, as long as it's from your personal account with your own CPF.
You can’t send BRL by Swift.
How long does it usually take for the money to arrive?
First we'll need to receive your money, this depends on which payment method you chose:
Pix transfers should be instant
TED transfers can take a few hours
Then, we convert it and send it out. Conversion can take up to 2 working days.
Check the guide for the currency you’re sending to for an estimate on how long it will take to arrive in your recipient’s account after we send it out.
Are there any restrictions on sending from BRL?
You’ll need to get verified when sending money from BRL.
You can send money to most currencies we work with. Although, due to the way we're regulated, you can't send to Albania, Barbados, Botswana, Burkina Faso, Cambodia, Cayman Islands, North Korea, Ghana, Iran, Jamaica, Mauritius, Morocco, Myanmar, Nicaragua, Pakistan, Panama, Philippines, Senegal, Syria, Uganda, Yemen, or Zimbabwe.
Is there any other information I need to know?
If the address on your Wise account is already located outside of Brazil, when you set up your transfer we’ll ask you for a Brazilian address — this will act as a secondary address on your account. It won’t change the address you already have on your account and will only be used for your transfers from BRL.
When you send money from Brazil, you’re subject to a rate limit of 5%. This means that if, in the time between setting up a transfer and Wise completing your transfer, the rate changes by 5% or more, your transfer may be delayed or cancelled and refunded.
Sending to BRL via batch payments is currently not supported.
I’ve cancelled my payment, how long will my refund take?
We’ll let you know when we’ve refunded your money. For bank transfers, it can take 1–2 working days for your refund to arrive.
Make sure to wait until the above time frame has passed before getting in touch about a refund — we’re not able to speed up the process.
What’s the Ouvidoria service?
If you make a transfer to or from BRL, we provide an Ouvidoria service.
If you have an issue that hasn’t been resolved by our customer support team, you can send your case to the Ouvidoria. You’ll get a response within 2 business days, and a final response within 10 business days.
IOF Taxes
IOF is a Brazilian tax applied to some payments. This can include foreign exchange, loans, insurance, investments, and securities.
You might need to know certain tax brackets for sending money to, or receiving money from, an account in Brazil. For example:
Sending money from Brazil to a friend or relative abroad: 0.38%
Sending from Brazil to an account abroad held in your own name: 1.1%
Sending money from abroad to Brazil to yourself, a friend, or a relative: 0.38%
Learn more about IOF in Brazil
Wise can’t give you advice on your personal tax situation, and this article is meant for information purposes only. For more details on IOF, speak to your local financial advisor.