The email address listed in your Wise account is how we keep in touch. We’ll send updates about your transfer there, as well as any other important information you need to know.
How to change your email address
Here's how you can change it on either web or app.
Go on your name in the top corner
Go to Settings
Select Privacy and security
Select Change email — Change email address and type in your new email address
Select Confirm. We’ll send an email to your new email address, and ask for you to confirm the change with your password — the change won’t be complete until you do this.
How to disconnect from your social account
Go on your icon or name at the top corner
Go to Settings
Select Connected accounts and choose Disconnect
Change your password to make sure you can log back in next time
Learn more on disconnecting from social accounts here If you log in with Apple ID and have chosen to hide your email address, you should update the email address before signing out.
If you don’t have access to your email
If you don’t have access to your email address, or you gave us the wrong one when registering, you can change it on the link below.
When changing your email, we’ll ask for:
A selfie with ID
Your new email address — we’ll send you an email to verify it
Your number — we’ll send an SMS to verify it
It usually takes 10 minutes, but can take up to 1 day. If we need any more information, we’ll get in touch.